1. Introduction & Overview
Welcome to TessyStores Wholesale ("TessyStores", "we", "our", or "us"). We are committed to protecting the privacy and personal data of our wholesale buyers, retailers, and boutique owners. This Privacy Policy details how we collect, handle, store, and safeguard your personal and business information when you use our platform, order wholesale bales, or participate in installment programs.
2. Information We Collect
To process your wholesale orders, facilitate nationwide motor park waybills, and administer savings schemes, we collect:
- Business & Personal Identification: Full name, registered business name, email address, phone number, and WhatsApp contact lines.
- Logistics & Delivery Destinations: Delivery State, Local Government Area (LGA), designated destination Motor Park, address, and recipient contact details.
- Payment & Financial Records: Transaction references, bank transfer sender names, deposit receipts, and installment ledger schedules. Please note: All online card payments are handled securely through PCI-DSS certified payment processors (e.g., Paystack). TessyStores does not store your debit card numbers, PINs, or CVV codes.
- Technical & Usage Data: IP address, device type, browser specifications, and session identifiers to protect against fraudulent activities.
3. How We Use Your Information
Your information is used strictly to conduct wholesale commercial activities, including:
- Processing, verifying, and fulfilling wholesale bale and slot orders.
- Coordinating with interstate commercial transport companies and motor park drivers for waybill dispatch.
- Sending real-time order confirmation SMS, invoice emails, and driver manifest contact notifications.
- Managing wholesale installment savings schedules, milestone balance alerts, and delivery unlock confirmations.
- Preventing fraudulent orders, duplicate bookings, and unauthorized account access.
4. Data Sharing with Logistics & Transport Partners
We do not sell, rent, or monetize your personal data. We disclose only the necessary logistics details (such as recipient name, phone number, and destination park) to verified transport partners (e.g., Peace Mass Transit, Young Shall Grow, GIG Logistics, GUO, and regional motor park driver unions) solely to execute interstate cargo delivery.
5. Data Security & Storage
We employ 256-bit SSL/TLS encryption, firewall-protected database servers, and strict internal role-based access controls to safeguard your data against loss, unauthorized modification, or disclosure.
6. Your Rights & Inquiries
You have the right to inspect, update, or request the correction of your profile and delivery information at any time through your Account Dashboard or by contacting our Data Protection Officer at Customer Support.